We see CRM as more than a monthly newsletter. We integrate and analyze all available marketing data and develop customer segments and profiles that allow customized, data-driven contact strategies. Our solutions deliver in all customer environments – whatever the device or method.
We deliver segment-specific, personalized communications like rich onboarding programs, trigger-based messages and win-back initiatives while optimizing through response and engagement. We also have experience with RES, loyalty and PMS systems. Our key focus areas include data integration, email deployment programs, subscriber segmentation, program design and management, testing, optimization and measurement.